30-04-2021

Cisco Anyconnect Cannot Connect To This Gateway



See full list on cisco.com. Nov 05, 2020 A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). I've installed the cisco vpn client by running: sudo apt install vpnc network-manager-vpnc network-manager-vpnc-gnome. When I try to connect to it however, it's asking me for a Group Password. My connection credentials don't include a group password, and I don't need one to connect to the same vpn using windows 10. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186). More details on Cisco Anyconnect problem: As you can see from log: user was able to login, but Anyconnect client still failed to establish vpn connection. Cisco AnyConnect VPN Client (version 2.5.3055).


Topics Map > Networking > Virtual Private Networking (VPN)

After connecting to the VPN client, Internet connectivity stops working (including network shared drives). The network connection may show up as 'Local Connection Only.'

Cisco Anyconnect Cannot Connect To This Gateway

These steps are adapted from: http://msdynamicstips.com/2011/06/27/vpn-connection-disconnects-internet-connection/.
On Windows 7:
1. Click on the Start button.
2. In the search box, type ncpa.cpl. Press Enter.
3. The Network Connections window should open. Right click on the Cisco AnyConnect Secure Mobility Client Connection. Click on Properties
4. Select the Networking tab.
5. Select Internet Protocol Version 4 (TCP/IPv4) from 'This connection uses the following items.'
6. Click on Properties. Click on Advanced. Make sure there is nothing listed under Default gateway using the Remove button to remove any that are there.
7. Close the Network Connections window. Attempt to connect to the VPN and then the Internet.
Windows 8, 8.1, 10:
Instead of using the Start button, begin with the Search tool. The rest of the Windows 7 steps will work for Windows 8.

A customer did submit this tidbit:

My computer had a software named Connectify which is used for creating ad-hoc. And in the adapter settings there was an option regarding connectify. I disabled it and everything worked fine.

Technology Services note: Any software that allows you to share your computer's network connection with others will interfere with the VPN. Uninstall or disable the software, reboot your computer, and try the VPN again.


This post describes how to configure the Cisco ASA and AnyConnect VPN to use the Start-Before Logon (SBL) feature. This allows the user to connect to the VPN before logging onto Windows, thus allowing login scripts and Windows Group Policies to be applied.

Create/Modify the AnyConnect Profile

[SOLVED] Cisco Anyconnect Version 2.5.2014 Connection ...

  • Open the AnyConnect VPN Profile Editor
  • Open the existing VPN Profile or create a new file
  • Under VPN > Preferences (Part 1) select User Start Before Logon
  • Ensure the Certificate Store is All
  • If creating a new profile navigate to Server List
  • Click Add to define a new server
  • Define the Display Name (required)
  • Define the FQDN or IP Address
  • Select the Primary Protocol
  • Save the AnyConnect Profile to the local computer, named appropriately e.g. RAS.xml

ASA Configuration

  • Copy the AnyConnect Profile RAS.xml to the ASA, with a Profile Name of RASProfile
  • Modify the Group Policy in use by the tunnel-group and reference the AnyConnect Profile previously created.
  • Modify the Group Policy in use by the tunnel-group and enable SBL vpngina
  • Save the ASA configuration

Testing/Verification

  • Connect to the VPN tunnel, upon first connection the client should detect that SBL has been enabled and automatically download
  • It will automatically install
  • Reboot the computer
  • After reboot the SBL icon should be visible at the login prompt, at the bottom right of the screen
  • Press the button and wait to be prompted for authentication

If connected to the VPN successfully you will notice the Disconnect button appear at the bottom right of the login screen. You should now be able to login to the computer as normal with full network connectivity, dependant on an ACL (DACL or VPN Filter) applied to the VPN session.

Troubleshooting

AnyConnect Client Downloads

Make sure the Local AnyConnect VPN Policy permits downloads of client, otherwise you will receive the following error “Automatic profile updates are disabled and the local VPN profile does not match the secure gateway VPN profile.”

Cisco Anyconnect Cannot Connect To This Gateway Device

If you receive this error run the AnyConnect Profile Editor – VPN Local Policy application

  • Open the file C:ProgramDataCiscoCisco AnyConnect Secure Mobility ClientAnyConnectLocalPolicy.XML
  • Untick the box Bypass Downloader
  • Alternatively edit the same file in notepad an change to <BypassDownloader>false<BypassDownloader>

ASA Identity Certificate

You must ensure that the Windows client trusts the certificate presented to the client as part of the authentication process. If you receive a certificate error when connecting to the VPN normally, you will be unable to connect using SBL.

If you attempt to connect to the VPN using SBL with an invalid certificate on the ASA or the Windows client does not trust the certificate you will receive the following error:- “AnyConnect cannot confirm it is connected to your secure gateway“. It does NOT present the option to Connect Anyway.

This post describes how to configure a CA Trustpoint on the ASA and install the identity certificate and root certificate.

After installing the certificate on the ASA, connect to the VPN and confirm you do not receive any certificate warnings before attempting to connect using SBL.

Machine Certificate

If the tunnel-group is configured to use certificate or aaa + certificates authentication, ensure the Windows computer has a Machine Certificate. Without a machine certificate you will receive the following error: – “No valid certificates available for authentication”.

Certificate Store

If the tunnel-group is configured to use certificate or aaa + certificates authentication, the AnyConnect Profile must be configured to check All Certificate Store (as mentioned in the previous configuration section) for SBL to work.

If you connect to the SBL and the AnyConnect client does not check the Machine Store, you will receive the error “Certificate Validation Failure“.

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